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$0
this month by catching drift early
Breakdown
- refund-agent$7,820 caught
- pricing-agent$12,100 caught
- support-classifier$3,530 caught
Based on 7 drift alerts this month
ROI: 0x this month
1,247
3
7
$23,450
| Time | Agent | Action | Policy | Outcome | Cost Impact | Status | |
|---|---|---|---|---|---|---|---|
| 5m ago | refund-agent | approve_refund | v1.2 | approved — $340 refund | $340 | DRIFT | View full decision → |
| 9m ago | support-classifier | classify_ticket | v2.4 | escalation: billing_queue | — | OK | View full decision → |
| 15m ago | pricing-agent | update_price | v3.1 | markdown -6.5% | $190 | DRIFT | View full decision → |
| 22m ago | refund-agent | deny_claim | v1.7 | denied: outside policy | — | OK | View full decision → |
| 35m ago | support-classifier | classify_ticket | v2.4 | routed: technical_support | — | OK | View full decision → |
| 48m ago | pricing-agent | update_price | v3.1 | promo bundle adjustment | $420 | DRIFT | View full decision → |
| 1h 12m ago | refund-agent | approve_refund | v1.2 | approved — $120 refund | $120 | DRIFT | View full decision → |
| 1h 41m ago | support-classifier | deny_claim | v2.4 | rejected: insufficient docs | — | OK | View full decision → |
refund-agent
Running on policy v1.2, current version v1.7
23 decisions
$7,820
pricing-agent
Confidence declining over last 15 decisions
15 decisions
$4,100
support-classifier
Same escalation decision 31 times in 2 hours
31 decisions
$890
Autopsy already generated
🔍 Agent Autopsy
Generated just now
WHAT HAPPENED
Your refund agent approved electronics returns it should have denied, issuing $7,820 in incorrect refunds over 48 hours.
WHEN IT STARTED
April 23rd at 2:14 PM — correlates with your 2:08 PM deployment.
WHY IT HAPPENED
Behavioral shift detected immediately after deployment. Electronics refund approval rate jumped from 12% to 100%.
HOW MANY DECISIONS WERE AFFECTED
23 decisions between April 23rd 2:14 PM and April 25th. Average value $340. Total exposure $7,820.
WHAT TO CHECK
1. Review what changed in your 2:08 PM deployment related to refund logic.
2. Check if your agent's system prompt was updated and whether it still references the correct policy.
3. Verify your agent is receiving the current policy context on initialization.
Decision Detail — refund-agent / approve_refund
View full decision →decision_id: demo_decision_9f71 timestamp: 2026-04-25 15:23:11 UTC CONTEXT SNAPSHOT availableInformation.order_amount: $340 availableInformation.customer_tier: standard confidence: 0.73 (declining) BELIEF STATE policy_version: refund_policy_v1.2 refund_eligible: true order_type: electronics days_since_purchase: 12 DELEGATION CHAIN user → support-agent (standard) support-agent → refund-tool (auto-approve-under-500) ANALYSIS decision: approved — $340 refund issued root_cause: stale refund policy in agent memory impact: high, repeated pattern detected